Lois Williams is an experienced Agile Practitioner and Scrum Master at UnitedHealth Group since July 2016, specializing in leading Agile teams towards maturity and automation testing. With over 15 years in quality assurance leadership, Lois has held various roles such as IT QA Manager, Contractor - Sr. QA Manager at Olenick and Associates, QA Project Lead at TEKsystems, and QA Project Manager at Capital One, focusing on project management, testing supervision, resource allocation, and defect management. Lois's extensive expertise spans project leadership across multiple industries, collaboration with technology partners, and optimization of operational processes, supported by a BS in Business Administration with Project Management from DeVry University and an Associate's degree in Computer Information Systems from the College of DuPage.
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