Mandy Williams

Mandy Williams is an experienced Director at UnitedHealth Group, overseeing Specialty Benefits Operations and acquisitions, including Healthplex Call, Claims, and Appeals operations associated with dental, vision, and financial protection insurance portfolios. With a career spanning from 2004 to the present, Mandy has held various roles including Associate Director, Business Process Manager, Supervisor/Program Manager, Senior Transaction Service Analyst, and Senior Claims Quality Analyst Representative, each involving managerial responsibilities, process improvement, and operational oversight. Mandy's educational background includes a BA in Hospitality Management from the University of North Carolina at Greensboro and an earlier studies at Appalachian State University, complemented by a high school diploma from Robert B Glenn High School.