Michael Mannix is a driven and award-winning operations leader specializing in workforce management and resource planning. They have held several leadership positions, including Workforce Delivery Manager at UnitedHealth Group, where they currently oversee a team responsible for monitoring and managing staffing levels for over 500 Customer Support Advocates. Previously, they served as Site Manager at Newbold Services and held various roles at companies including T-Mobile and Blackbaud, consistently demonstrating strong analytical, problem-solving, and coaching abilities. Michael's educational background includes ongoing undergraduate studies at Bloomfield College.
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