Nia'Be Mitchell is an innovative Operations Executive specializing in consumer experience and business transformation, with extensive leadership experience in the healthcare and financial services industries. From 2014 to 2017, Nia'Be served as a Senior Vice President at Citi, overseeing the Client Experience Strategy for Retail Bank and Mortgage Contact Center Operations. Currently, as the Senior Vice President of Operations at UnitedHealth Group, Nia'Be leads efforts to enhance member service through operational excellence. With a proven track record of developing consumer-centric solutions and optimizing operational performance, Nia'Be inspires and directs diverse teams to achieve strategic business goals.
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