Nirbhay Gupta is an Associate Director of Lean Digital Transformation with over 15 years of experience in IT/ITES, specializing in US Healthcare. They possess proven expertise in robotics process automation, digital transformation, and business process management, known for their ability to lead and motivate teams to achieve service delivery targets. Nirbhay is a Lean Six Sigma Black Belt certified professional who has identified numerous areas for improvement in delivery processes. They have held various roles, including Senior Manager of Operational Excellence at Optum and Lean Digital Transformation Consultant at Genpact. Nirbhay earned a Bachelor of Computer Application from Inderprastha Engineering College.
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