Patrick Cruz is a Genesys Cloud and Engage professional with extensive experience in IT roles, including positions as a Senior Technical Support Engineer at Genesys and Sr. Software Engineer at UnitedHealth Group. They have developed expertise in Genesys products and possess a strong background in problem resolution, customer support, and mentoring. Patrick has previously worked as a Business Systems Analyst at Manulife and as a Support Analyst at The Citco Group of Companies. With aspirations of entrepreneurship and philanthropy, Patrick is committed to innovation and delivering high-quality solutions in the tech industry.
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