Reena Hopper

Reena Hopper is the C&S Operations & Performance Alignment (COPA) Director at UnitedHealthcare, where they previously served as the Associate Director of New Business Implementation & Documentation. Their experience includes managing call center projects as a Project Manager and overseeing outsourced support centers at Qwest as a Technical Support Program Manager. Reena's career spans several roles in customer service and account management, including a position as Sr. Account Manager at DecisionOne. They are currently pursuing a B.A. in General Business at Metropolitan State University.