Robert Crockett is currently the Director at UnitedHealth Group, where they have focused on maximizing voice technologies to enhance corporate efficiency and communication. With over 14 years of experience in technology, telecommunications, and call center operations, they have held various roles, including Associate Director of Telephony Products and Business Process Manager, where they designed IVR portals and managed teams of designers. Robert began their career in customer service and inventory auditing before earning a degree in Business Administration and Management from Virginia Western Community College.
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