Rohit Sharma is a Senior Director of Operations at UnitedHealth Group, overseeing contact center operations in the Philippines, Puerto Rico, and India. They have a robust background in operations management, previously holding positions such as Director and Associate Director of Operations at UnitedHealth Group, where they managed over 400 employees and focused on process improvement and employee engagement. Rohit began their career as a Customer Service Representative at Bharti Airtel and has held various leadership roles at HCL Technologies. They pursued advanced education at prestigious institutions, including the Indian Institute of Management, Bangalore, and the Indian School of Business, focusing on management and leadership.
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