Rupal Patel is a passionate leader currently serving as the Director of Omni Development at UnitedHealth Group, where they leverage over 10 years of experience in delivering large-scale contact center and digital solutions. They have a proven track record in implementing innovative digital capabilities and building effective partnerships across business, stakeholders, and technology. Rupal's prior roles include Manager of Enterprise Cloud Contact Center at The Hartford and Manager of Engineering for Contact Center Application Development at Travelers. They hold a diploma in Pharmacy and a degree in Computer Applications from M.N. College of Pharmacy and a program in Computer Software Engineering, respectively.
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