Sara O.

Sara O. is the Director of Consumer Operations at a contact center, bringing extensive experience from various roles in the healthcare and retail sectors. They served as an Operations Analyst Intern at Optum, where they analyzed data and validated processes across clinical programs. Sara also contributed as a Consultant and later as a Senior Consultant at Optum Advisory Services. Their journey began with volunteering at Park Nicollet Health Services and includes a role as a Student Representative at the University of Wisconsin-Madison, where they engaged directly with prospective students.