Shubhranil Roy is a seasoned professional with extensive experience in service delivery and operations management. At UnitedHealth Group, Shubhranil holds the position of Associate Director, with previous roles as Service Delivery Leader and Service Delivery Manager. Prior experience includes serving as Assistant Manager Operations and Customer Service Associate at HSBC Global Technology India, and Technical Support Executive at Wipro Limited. This diverse background demonstrates a strong foundation in customer service and technical support, enhancing expertise in managing operational efficiency and delivering high-quality service.
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