Thomas Choi

Thomas Choi is an operational excellence leader with over 20 years of experience in driving enterprise transformation across various sectors, including healthcare, pharma, and defense. Currently serving as the Director of Automation and Process Re-Engineering at UnitedHealth Group, Choi oversees a global team focused on enhancing efficiency and delivering significant cost savings. Previously, Choi held key roles at organizations such as 3M, Par Pharmaceutical, and Northrop Grumman, where they achieved measurable improvements in process efficiency and quality. With expertise in Lean Six Sigma, AI-driven automation, and performance management, Choi is known for converting strategy into actionable results while empowering cross-functional teams. Currently completing a B.S. in Industrial Engineering & Operations Research at the University of California, Berkeley, Choi is a Master Black Belt and a respected partner in the C-suite.