Todd Summers is an experienced professional with a significant background in operations and customer service leadership. Currently serving as the Associate Director of Operations at UnitedHealth Group since November 2015, Todd oversees OptumRX Pharmacy Home Delivery. Previously, Todd held the position of Manager at Sprint from 1998 to 2013, where responsibilities included developing a high-performing customer service culture, managing a team of 10 supervisors and 200 agents, and implementing employee incentive programs. Todd attended the University of Oklahoma twice between 1982 and 1985, completing studies in General Studies at the high school level.
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