Unified Health Services
Ebone' Smith is an accomplished professional with extensive experience in healthcare reimbursement and administrative roles. Currently serving as Reimbursement Specialist Manager at Unified Health Services since November 2018, Ebone' began as a verification specialist and quickly advanced within six months. Prior experience includes a brief tenure as a Billing Specialist at The Chiro Place, where responsibilities grew significantly to include insurance verification and patient communication. Ebone' also has a strong administrative background, having worked at STYLECRAFT HOME COLLECTION in various capacities, including Sales Support Specialist and Administrative Assistant, where management of detailed tasks and commission reports was crucial. Previous positions include sales roles at Delias Retail Co, Bath & Body Works, and a daycare assistant role at Small Steps. Ebone' holds an education from Southwest Tennessee Community College.
Unified Health Services
Each year millions of workers are injured on the job and require medical attention. Since worker's compensation is an employee benefit governed by individual states, there are significant and varying rules and regulations involved in processing claims and obtaining reimbursements. Normal billing patterns in healthcare can't be applied to work comp because the nature of processing claims and the payer system is fundamentally different. This unique payor class lacks eligibility systems and invoicing remains a print and mail system burdened by "attachments". The collection process includes phone calls, high invoice submission rates and payment appeals. Finally, reimbursement rates differ by jurisdiction and providers don't know if payments are correct or not. UHS specializes in end to end management of worker's compensation claims for hospitals, surgery centers, and healthcare systems. We combine an in-depth knowledge of the work comp payor system with technology to create efficient methods of processing work comp claims from patient registration to cash application. Founded in 1997, UHS has managed over 2.1 million work comp patients, 5.7 million encounters, and $7.4 billion in work comp A/R for healthcare systems across the U.S. We take responsibility for processing work comp claims at patient registration. Our front end solution manages claim verifications and treatment authorizations as well as gathers important claim related information that will be needed to facilitate accurate billing and quick and accurate reimbursement. Healthcare providers bill claims in 837 format through clearinghouses to UHS. UHS handles the generation and distribution of invoices and performs all collection work. UHS ensures payments are accurate and cash posting is automated with 835 ERAs. Results include better collection yields, fewer unpaid accounts, lower A/R, process automation and lower processing costs. Talk to us about improving your work comp revenue cycle.