UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.

Call Center

Enterprise Software

Information Technology

Software

Support Services

Telecommunications

UJET

UJET's headquarters in San Francisco, CA, United States

The Engineering Team at UJET is responsible for designing, developing, and maintaining the cloud-based contact center platform, ensuring seamless integration of voice, digital, and self-service functionalities. They focus on optimizing performance, enhancing user experiences on mobile and desktop, and implementing robust quality assurance measures to deliver a reliable and innovative product. The team collaborates closely with other departments to drive continuous improvement and feature development in alignment with customer needs.

Engineering Team

The Leadership Team at UJET drives the strategic vision and operational execution of the company, ensuring alignment across product development, marketing, customer success, and legal compliance. Comprised of key executives from various functions, this team fosters innovation, enhances customer experiences, and positions UJET as a leader in the cloud contact center industry by promoting collaboration and effective decision-making.

Leadership Team

The Finance Team at UJET is responsible for managing the company's financial operations, ensuring compliance, and maintaining accurate financial reporting. This team oversees budgeting, revenue accounting, and financial analysis to support strategic decision-making, while also ensuring that financial practices align with regulatory requirements and industry standards. By collaborating closely with other departments, they play a crucial role in driving UJET's growth and financial health.

Finance Team

The Customer Success Team at UJET is dedicated to ensuring a seamless and impactful experience for clients using the cloud contact center platform. They focus on fostering strong relationships with customers, providing strategic guidance, and optimizing the use of UJET’s solutions to enhance customer satisfaction and drive business value. Additionally, they work collaboratively with cross-functional teams to address client needs, gather feedback, and ensure the successful implementation of innovative customer experiences.

Customer Success Team

The Operations Team at UJET focuses on streamlining internal processes and enhancing the efficiency of the contact center platform. They collaboratively work on enablement strategies, drive revenue operations, and ensure security protocols are maintained. By optimizing workflows across various departments, they aim to deliver a cohesive and effective customer experience that aligns with UJET's mission of modernizing digital interactions.

Operations Team

The Marketing Team at UJET is responsible for promoting the company’s innovative cloud contact center solutions and driving brand awareness across various channels. Utilizing insights from growth marketing and channel sales, the team develops targeted campaigns and strategies that enhance customer experience and engagement. They collaborate closely with product and consulting teams to effectively communicate UJET’s value proposition and ensure alignment with market needs.

Marketing Team

The Product Management Team at UJET is responsible for defining and shaping the vision of the cloud contact center platform, ensuring it meets the evolving needs of modern consumers. They collaborate closely with engineering and implementation teams to prioritize features, enhance user experiences, and drive product innovation, ultimately contributing to a seamless integration of sales, marketing, and support functions within the platform.

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Leadership Team

Finance Team

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