Ben Wright

Ben Wright is an experienced compliance professional currently serving as Director of Regulatory Compliance at The Pools since July 2023, and as Head of Compliance Operations at UK TOTE GROUP since March 2021. Previously, Ben held key positions at Sky Betting & Gaming, including Risk Strategy Manager, where responsibilities included managing operational risk processes during an acquisition, reducing fraud costs, and enhancing customer experience. As Risk Operations Manager, Ben oversaw a real-time risk function, managed a team of 30, and implemented strategies to align with licensing objectives, while also improving business processes through proactive identification and training. In the role of Responsible Gambling and Customer Due Diligence Manager, Ben focused on operational management in responsible gambling and compliance standards, ensuring effective team performance and direct communication with customers regarding responsible gambling issues.