Alejunard Bourne currently serves as Sr. Manager - Value Stream Operations at UKG, following a notable tenure at Ultimate Software as Delivery Assurance Manager and later Senior Manager Customer Experience. In these roles, Alejunard has overseen strategic implementations, created impactful visualizations for leadership, and fostered collaboration for customer satisfaction. Prior experience includes managerial positions at Delta, where responsibilities encompassed customer operations, technology management, and process improvements, alongside project and program management roles that led technology upgrades and enhanced customer experiences. Alejunard holds a Master's degree in Information Systems from Kennesaw State University and a Bachelor's degree in Computer Science from the University of West Georgia.
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