Alexander K.

Alexander K. has extensive experience in customer support management and technical support. At Geek Squad, Alexander served as Lead and later as Manager, overseeing a team of support agents to drive sales and maintain customer satisfaction. At UKG, Alexander progressed from Technical Support Engineer II to Manager of Product Support, effectively managing teams and ensuring high performance and compliance with customer satisfaction metrics. Most recently, at OpenSpace, Alexander managed customer support operations across the Eastern US and European regions, leading a team to resolve issues through various communication channels.