Andrea Root is a seasoned professional with extensive experience in technical support and account management, currently serving as a Senior Technical Account Manager at UKG since August 2020. Prior to this role, Andrea held various positions at Kronos Incorporated, including Technical Support Engineer/Specialist III, Technical Support Engineer/Specialist II, and Payroll Support Specialist. Andrea's career began with BizCentral USA, where responsibilities included business planning and bookkeeping services using QuickBooks. Additional experience includes roles at The Florida Hotel and Conference Center, Hertz, McDonald's Corporation, and other establishments, showcasing a strong background in customer service and operational management. Andrea holds a Bachelor's degree in Finance from Central Michigan University and is pursuing an MBA in Accounting from the University of Phoenix.
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