Cynthia Basa

Cynthia Basa is currently a Senior Service Architect at UKG, where they focus on leading complex client solutions to ensure customer success. Previously, they served as a Senior Implementation Manager at ADP, managing a team of associates and achieving significant improvements in client satisfaction and efficiency. Throughout their career, Cynthia has demonstrated strong leadership and project management skills, earning recognition as a "Top Performer Leader" for exceeding performance metrics and contributing to team development.