David Dewald is a seasoned professional in customer support and account management with extensive experience in HRIS applications and client relations. Currently serving as a Senior Solution Consultant at UKG since August 2020, David specializes in optimizing UKGPRO HRIS applications through proactive customer engagement and best-practice recommendations. Prior roles included multiple positions at Ultimate Software, where responsibilities ranged from Lead Account Manager to Senior Account Manager, focusing on managing high-visibility customer accounts and ensuring exceptional support delivery. David's educational background includes a Master’s Degree in Information Technology from Kennesaw State University and a Bachelor's Degree in Information Technology from Southern Polytechnic State University, supplemented by an Associate of Science in Computer Support Specialist from Athens Technical College.
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