Hasina Rasheed-Murphy is a Lead Technical Program Manager at UKG, where they oversee product readiness planning and enhance customer experiences through cross-functional collaboration and innovative solutions. Previously, they served in various roles at Verizon Business and Verizon Wireless, focusing on marketing product management and customer service advocacy, where they drove significant improvements in online utilization and customer satisfaction. Notable accomplishments include leading the "My Business Transformation" initiative, which increased online usage by 25% and reduced support costs. Hasina earned a Bachelor of Business Administration in Marketing from The University of West Georgia.
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