Jesse Bilafer

Jesse Bilafer is an experienced Customer Advocacy Program Manager at UKG, where responsibilities include fostering relationships with customers, enhancing engagement through virtual events, and developing a customer advocacy program post-merger. Prior to UKG, Jesse served as a Customer Advocacy Manager at Kronos, overseeing customer references, rebranding efforts, and cross-functional collaboration. Additional roles at Kronos included Collaboration & Transformation Program Specialist and intern, focusing on the adoption of collaboration tools and content management. Earlier experiences include internships at Windrush Farm, providing therapeutic horseback riding, and at Willard Elementary School, assisting in school psychology. Jesse holds a Bachelor of Science degree in Psychology from Endicott College.