John De Castro

John De Castro is a people-driven problem solver currently serving as a Product Manager at UKG, where they oversee a prioritized product backlog, collaborate with cross-functional teams, and ensure streamlined communication of risks and dependencies. Previously, John held roles at UKG as a Lead Product Support Representative and Sr. Product Support Representative, where they honed their skills in incident management and backlog refinement. With a background that includes positions in contract administration and regional management, John has developed a strong foundation in maintaining positive client relationships and delivering business value. They earned a Bachelor's degree in International Business/Trade/Commerce from Florida Atlantic University.