Katie A.

Katie A. is a Customer Support Operations Manager at UKG (Ultimate Kronos Group), bringing extensive experience in customer operations within the computer software industry, particularly in SaaS environments. Previously, Katie held various roles, including Project Manager III at Kronos and Event Manager/Talent Buyer at The Lafayette Theater, where strong skills in project and contract management, customer service, and team building were exemplified. They earned a Bachelor's degree in Hospitality and Tourism Management from Purdue University, solidifying their expertise in managing client relationships and operational excellence.