Michael L. is a seasoned IT leader with 18 years of experience in technology and support. They began their career at Apple as a Genius from 2007 to 2014, where they enhanced customer experiences and provided technical support. They later served as Team Lead at Ultimate Software from 2016 to 2019, overseeing technology provisioning for new employees. In 2021, Michael held the position of Senior Information Systems Engineer at UKG, managing multiple projects and focusing on macOS devices. Michael earned a degree from Florida International University, solidifying their foundational knowledge in technology.
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