Morgan Morris is an experienced professional in product support and customer service, currently serving as an Associate Manager at UKG since January 2017. In this role, Morgan oversees a team of Tier II Support Specialists, facilitates collaboration with cross-functional teams, and focuses on resolving complex customer issues related to Human Capital Management SaaS solutions. Previous positions include serving as a Senior Service & Support Team Specialist, where Morgan led a team of Product Support Representatives, and as a Core Specialist, providing direct customer support. Morgan's earlier experience includes roles as a Customer Service Coordinator at Mcbride & Son Homes and as a Sales Lead at Bath and Body Works. Currently pursuing a Bachelor of Arts in Psychology at Southeast Missouri State University, Morgan combines extensive customer service expertise with strong leadership capabilities.
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