Nathan Clapp

Nathan Clapp is a dedicated and enthusiastic account management and customer success professional currently serving as the Lead Escalation Manager at UKG. With a strong background in client relationship-building and critical-risk account transformation, Nathan has held various roles, including Program Manager at Ingram Micro and Technical Account Manager at RSA. They have demonstrated superior organizational skills and polished customer liaison expertise throughout their career, which spans over three decades in the technology industry. Prior to their role at UKG, Nathan contributed to customer engagements at PTC and provided technical support at Nuance Communications. Nathan is also pursuing a BA in Graphic Design with a minor in Media Communications from Salem State University.