Rob Smith is a highly experienced Technical Account Manager currently at UKG (Ultimate Kronos Group) since August 2020, previously providing the same expertise at Kronos from November 2015 to August 2020. Prior to these roles, Rob had a significant tenure at IKEA from June 2003 to August 2020, serving as a Global Workforce & Process Subject Matter Expert, Labor Management Systems Manager, and held various positions in IT Systems Support. Throughout this career, Rob has demonstrated a strong ability to manage complex systems, support workforce alignment on a global scale, and provide exceptional customer service while resolving intricate issues effectively.
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