Serena Lorenc is a Principal Enterprise Executive Relationship Manager for EMEA at UKG, where they are focused on delivering exceptional service and support to clients. With a background in Telecoms and Customer Management, Serena has held several key roles, including Customer Success Manager at iPass and Senior Service Assurance Manager at NTT. Additionally, they have extensive experience coordinating weddings since 2007, showcasing their ability to adapt and excel under pressure. Serena holds a Bachelor's degree in Media Production from De Montfort University and is known for their positive attitude and commitment to customer retention and growth.
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