Thomas Johnson is a Principal Cloud Operations Specialist and Team Lead at UKG (Ultimate Kronos Group), where they oversee cloud infrastructure and incident management. With extensive experience in network operations, Thomas has held various technical support roles, including at Hostway Corporation and Kaplan University. They are skilled in cloud technologies and automation, with a strong focus on optimizing network performance and ensuring high availability of systems. Thomas's earlier positions also included leadership responsibilities, where they developed training materials and supported team members in complex technical issues. They hold degrees in Computer Information Technology and Software Development from Cumberland County College and Broward Community College, respectively.
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