Benedict Nkwocha is a skilled sales and customer service professional with extensive experience in telesales, team leadership, and customer support across various organizations. Currently serving as the Telesales/Customer Service Team Lead at The uLesson Group since January 2022, Benedict has successfully increased the customer base by 11% through effective sales strategies and implemented a training program that improved sales knowledge by 25%. Previous roles include Senior Technical Sales Specialist and Sales Development Representative at EvolveHQ, as well as various customer service and sales positions at Grupo Noa International, iNterra Networks, BlueRidge Micro Finance Bank, Olist Nigeria, and MultiChoice Group. With a Bachelor’s degree in Business Administration and Management from Houdegbe North-America University, Benedict has a proven track record of meeting sales targets, enhancing customer retention, and managing teams effectively.
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