Alejandro Robles possesses extensive experience in customer service and operational management across multiple organizations. Currently, Alejandro serves as a Customer Service Representative for México at Uline since May 2024. Prior to this role, Alejandro held several positions at Banregio from May 2017 to May 2024, ultimately leading as the Director of Customer Service and ATM Channels, overseeing strategic business initiatives and remote customer service operations. Alejandro’s key responsibilities included managing a comprehensive contact center, spearheading quality assurance and training programs, and developing ATM services and strategies. Alejandro also worked at Sutherland from February 2008 to August 2017, where responsibilities included achieving financial objectives and maintaining client relations in the United States. Alejandro began a career in journalism as a Reporter at Grupo REFORMA. Alejandro holds a bachelor's degree in Communication Sciences with a focus on Marketing from Universidad Autónoma de Nuevo León, along with further education at Universidad Tecmilenio.
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