Cesar Lara is a customer-oriented professional with 20 years of experience in implementing call centers, help desks, dispatch, and customer service centers. Cesar held various leadership roles, including Head of Service Desk at Ericsson and Gerente de Operaciones at Censys, where they focused on improving operational efficiency and meeting project objectives. Currently, Cesar serves as the Customer Service Manager at Uline. They earned degrees in Informatics Administration from Universidad Tecnológica de México.
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