Ultimo S.A. jest jedną z czołowych firm zarządzających wierzytelnościami w Polsce, która szczególną wagę przykłada do budowania pozytywnych relacji z Klientami. Działania koncentrujemy przede wszystkim na osobach zadłużonych, którym oferujemy wsparcie podczas wychodzenia z długów. Nasz zespół, blisko 500 pracowników, od kilkunastu lat specjalizuje się w obsłudze zakupionych wierzytelności konsumenckich, szczególnie z sektora finansowego. Przykładamy dużą wagę do standardów działania i jakości obsługi partnerów biznesowych oraz osób zadłużonych. Od sierpnia 2014 roku jesteśmy częścią międzynarodowej Grupy B2 Impact, dzięki czemu wymieniamy się najlepszymi praktykami i doświadczeniem. 

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ULTIMO

ULTIMO's headquarters in Wrocław, Poland

This department focuses on enhancing customer interactions and leveraging data insights to improve service delivery.

Customer Experience and Analytics

The Data Management and Analysis team at Ultimo is responsible for collecting, managing, and analyzing data related to debt portfolios and customer interactions. This team leverages advanced data analytics and engineering to improve decision-making processes, enhance client support strategies, and optimize operational efficiency. By utilizing data-driven insights, they help ensure that Ultimo maintains high standards of service and effectively supports individuals in overcoming financial challenges.

Data Management and Analysis

The IT Support and Administration team at ULTIMO is responsible for maintaining and optimizing the company’s IT infrastructure, ensuring seamless operation of applications and systems. They provide technical support to employees, manage IT resources, and implement security measures to protect sensitive information. This team plays a critical role in enhancing productivity and supporting the company's mission to foster positive relationships with clients.

IT Support and Administration

The Marketing and Strategy team at ULTIMO is dedicated to developing and implementing marketing initiatives that promote the company's commitment to positive client relationships and effective debt management solutions. This team collaborates on strategic planning, enhancing brand visibility, and creating targeted communication strategies to engage both clients and debtors. Through their combined expertise, they aim to position ULTIMO as a leader in the debt management sector while fostering trust and support for those in financial distress.

Marketing and Strategy

This department manages procurement processes and provides legal support for organizational operations.

People (3)

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Other teams

Data Management and Analysis

IT Support and Administration

Marketing and Strategy

Procurement and Legal Support