Ultra Support
James Brown is an accomplished professional with extensive experience in data analysis and management. Currently serving as a Pricing Analyst at Ultra Support since March 2023, James previously held the position of Data Analyst at G Plan, where responsibilities included generating reports and creating dashboards using Microsoft Excel. A significant tenure at Sainsbury's from September 2012 to July 2022 involved various roles, including Customer & Trading Manager - Online and Team Leader - Fresh Foods, where James managed departments and led teams of up to 10 colleagues. Early career experience includes a position as Warehouse Champion, where effective stock management was key, and initial responsibilities as a General Assistant. James holds a Higher Education Diploma in Data Analysis from The Open University, completed in 2023.
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Ultra Support
Ultra Support delivers a wide range of market-leading IT services. As a channel only IT maintenance and professional services provider, Ultra Support are committed to delivering flexible, cost effective and innovative solutions to enable our partners to add real value to their customer relationships. With a vendor agnostic IT maintenance capability we support over 2,000 customers and 100,000+ individual assets for our channel partners. With more than 75% of those assets supported 24x7, our strategic network of forward stocking locations and field based technical engineers, enables us to deliver a quality of service that meets the exacting standards of channel organisations. The ethos here at UltraSupport Services has always been service first. We strive to continuously improve, to keep developing innovative IT maintenance solutions and to be the channel’s number one choice for service excellence in our areas of expertise.