Joanna Lowe is an accomplished professional in loan administration and operations management with extensive experience in the banking sector. At UMB Bank, Joanna serves as SVP/Sr Manager of Loan Administration since February 2025. Prior to this role, Joanna was the Director of Loan Operations at HTLF from 2022 to February 2025, where significant achievements included resolving a 600-plus loan account compliance backlog in under six months and transforming a disengaged culture to achieve zero turnover. Joanna's tenure at Wells Fargo spanned from 2001 to 2022, during which roles encompassed Operations Initiative Manager 2 focusing on Financial Crimes and Loan Administration Area Manager, among others. Notable accomplishments include overseeing a large team and budget as an Acting Proxy for the Head of Financial Crimes Operations and innovating congressional communication strategies to reduce consumer complaints. Joanna holds a Bachelor's degree from West Virginia University and was selected for an exclusive leadership management program from over 200 candidates.
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