Morgan Smith, M.S., is a seasoned professional with extensive experience in banking, insurance, and customer service. Currently serving as a Portfolio Manager Sr in Business Banking at UMB Bank since April 2022, Morgan previously worked at Progressive Insurance as a Claims Adjuster, where responsibilities included managing the claims lifecycle and ensuring compliance with policies. Additional experience includes roles at Centennial Lending and Allstate, focusing on loan servicing and insurance sales, respectively. Morgan also completed a Disney College Program in food and beverage operations. Morgan holds a Master of Science in Applied Psychology from the University of Southern California and a Bachelor of Science in Business Administration and Management from the University of Northern Colorado.
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