Randolph Martinez

Randolph Martinez currently serves as Senior Vice President and Director of Operations at UMB Bank since February 2025. Prior to this role, Randolph was SVP and Private Client Operations Director at Heartland Financial USA, Inc., leading operations across Retirement Plan Services, Investment Services, and Wealth Advisory Services from October 2018 to February 2025. Randolph's experience includes significant leadership positions such as Director of Client Relations and Business Development at Prudential Financial, where oversight was provided for multiple relationship management teams, and VP of Client Management and Consulting at J.P. Morgan, focusing on 401(k) client service operations. At Charles Schwab, Randolph held various directorship roles, including managing product marketing strategies and participant engagement programs. Randolph earned a Bachelor of Science in Business and Finance from the University of Phoenix and also attended the University of Colorado.