Umba is an African digital bank, offering free bank accounts and financial services to our customers.
We provide an ecosystem of connected financial services that allows the customer complete control of their finances all in one App.

Banking

Umba

Tiernan Kennedy

Mauricio Martinez

Shindy Barber

Orin Murphy

This department focuses on enhancing customer satisfaction and loyalty by managing interactions and improving services throughout the customer journey.

Customer Experience

This department manages financial planning, accounting, and credit administration functions.

Finance Department

This department focuses on managing client relationships and overseeing collections processes.

Client Relations

This department evaluates and mitigates risks associated with credit lending and borrowing activities.

Credit Risk Management

This department focuses on ensuring customer satisfaction and retention through proactive support and engagement.

Customer Success

This department focuses on promoting the organization's products and services through various marketing strategies and campaigns.

Umba

Org chart

Teams

Customer Experience

Finance Department

Client Relations

Credit Risk Management

Customer Success

Marketing Department

Offices

Umba

Org chart

Teams

Customer Experience

Finance Department

Client Relations

Credit Risk Management

Customer Success

Marketing Department

Offices

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