Umba is an African digital bank, offering free bank accounts and financial services to our customers.
We provide an ecosystem of connected financial services that allows the customer complete control of their finances all in one App.

Banking

Umba

The Nairobi office focuses on financial services, customer success, and technology solutions to support regional growth.

Nairobi

Tiernan Kennedy

Shindy Barber

Mauricio Martinez

Orin Murphy

This department focuses on enhancing customer satisfaction and loyalty by managing interactions and improving services throughout the customer journey.

Customer Experience

This department manages financial planning, accounting, and credit administration functions.

Finance Department

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

This department provides strategic guidance and support to investors and stakeholders.

Advisory Services

This department manages payment collections and handles human resources functions for various regions.

Collections and HR

This department oversees the processes and strategies related to debt recovery and collections.

Umba

Org chart

Teams

Customer Experience

Finance Department

Software Development

Advisory Services

Collections and HR

Collections Management

Offices

Umba

Org chart

Teams

Customer Experience

Finance Department

Software Development

Advisory Services

Collections and HR

Collections Management

Offices

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