The Customer Support Team at Umbraco is dedicated to ensuring user satisfaction by providing exceptional technical assistance and guidance. Led by the Success, Support & Service Director, the team includes a Customer Success Manager who focuses on client engagement and success metrics, a Senior Technical Support Specialist and Software Technical Support personnel who resolve complex technical issues, and a 2nd Level Support Engineer who addresses advanced support queries. Together, they work to maintain Umbraco's reputation as the friendliest and most flexible .NET CMS by delivering timely, effective, and comprehensive support to users.