Mohammad Hammad is an experienced IT professional with a strong background in infrastructure management and customer support. Currently serving as the IT Infrastructure Assistant Manager at Umniah since February 2019, Mohammad is responsible for designing and planning systems to ensure redundancy, availability, and disaster recovery. Prior to this role, Mohammad excelled as a Team Lead and Senior Systems Engineer at Texum Jordan MSP, where a focus on customer support satisfaction and team training was paramount. Previous positions include Support Engineer at Injazat إنجازات, Customer Support Engineer at Computer & Communications Systems, and Support Engineer at ART/Arab Radio & Television, each contributing to a diverse skill set in IT support and infrastructure. Mohammad holds a Bachelor's degree in Management Information Systems from Al-Zaytoonah University of Jordan.
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