Joseph Shankey is an accomplished professional with extensive experience in customer success and account management within the biopharma and SaaS sectors. Currently serving as the Director of Account Management at Uncountable Inc. since October 2025, Joseph previously held the position of Manager, Customer Success at Medidata Solutions, where responsibilities included overseeing emerging biopharma portfolios, managing customer partnerships, and achieving high customer renewal rates. Notable earlier roles include Lead Analytics Service Associate at Crossix Solutions, where Joseph collaborated with top pharmaceutical companies to optimize marketing strategies, and experience in customer success leadership positions at Medidata Solutions. Additionally, Joseph serves as an Investor and Advisor for Graphio.ai, focusing on leveraging AI to enhance workplace performance. Joseph holds a Bachelor of Science degree in Psychobiology from Binghamton University.
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