Aurora S. is a skilled support technician currently employed at UNC Wilmington since July 2015, delivering tier 2 technical support and customer service to faculty, staff, and students across various platforms including Windows, Mac OS, and mobile applications. Prior experience includes working as a Technology Assistance Center Student Worker, where Aurora provided assistance with sensitive data and supported UNCW-specific systems. Aurora also has experience as a Programming Intern at Three Minds Software LLC, focusing on software testing and troubleshooting. Previous work as a Fresh Foods Associate at Harris Teeter honed skills in customer service, teamwork, and attention to detail. Aurora holds a Bachelor’s Degree in Computer Science from the University of North Carolina Wilmington and an Associate’s Degree in Science from Cape Fear Community College.
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