Sejin Mong is an experienced professional in customer success with a robust background in the education and technology sectors. Currently serving as the Head of Customer Success at Pathstream since February 2024 and as a Customer Success Core Leader at Underscore VC since March 2022, Sejin contributes to a collaborative ecosystem aimed at fostering transformative entrepreneurs. Previous roles include Senior Director of Customer Success and Director of Customer Success at Starburst, and various positions at Panorama Education, including Director of Strategic Engagements. Sejin's earlier career involved educational roles at Harvard University Graduate School of Education, Boston Public Schools, and Teach For America. Sejin holds a Bachelor's degree in Industrial and Labor Relations from Cornell University and a Master's degree in Teaching from Marian University Indianapolis.
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