Caroline E. is an experienced web content management professional currently serving as an Associate Web Content Management Officer at UNHCR, the UN Refugee Agency, since January 2023, focusing on content management and quality assurance for global websites. Previously, Caroline worked at Western Massachusetts Estate Planning as a Web Content and Document Automation Specialist, implementing a document automation system that increased efficiency. Caroline has a strong background in web communications from a long tenure at Victoria University, contributing to web content updates and coordination, alongside roles in administration and patron services. Caroline also engaged in volunteer work with The Wilderness Society Australia, coordinating campaigns to raise environmental awareness. Education includes a Bachelor of Arts in Multimedia, along with a Diploma and Certificate in Business from Victoria University.
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