Igor Silva is an experienced professional in customer onboarding and success, currently serving as Head de Implantação at unico IDtech since June 2021, where responsibilities include managing client onboarding projects and ensuring customer engagement and success through agile methodologies. Prior roles include Operations Manager and Customer Onboarding Manager at Vianuvem, where Igor focused on customer success and experience, as well as a background in customer success roles at Spring Telecom Group and TeleTech. Igor holds a Master of Business Administration in Operational Management from FGV - Fundação Getulio Vargas and a degree in Information Technology Management from Centro Universitário Senac.
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