Anthony A.

Customer Success Manager at UNICO

Anthony A. has a diverse work experience starting from 2017. Anthony worked as an Organisateur d'événements at La Chaîne de l'Espoir from October 2017 to May 2018. Anthony then served as a Hote d’accueil at HSBC in July 2018.

In 2019, Anthony worked as a Chargé d’études de marché at Herman IT from February to May. Anthony then joined SNCF as a Chargé de communication, responsible for internal communication at the Infrapôle Paris Nord. This role lasted from May to June.

From September 2020 to September 2021, Anthony worked at WebForce3 as a Conseiller formation, relation candidat, where they contributed to the development and performance improvement of the C.R.M.

Starting in December 2021 until August 2022, Anthony worked at OCUS as a Customer Success & Engagement manager. Anthony'sresponsibilities included enhancing user satisfaction, improving processes and products, and internal communication through a monthly newsletter.

Currently, Anthony is a Customer Success Manager at UNICO, where they are involved in the customer relationship strategy, including customer support, satisfaction measurement, and implementing monitoring systems.

Overall, Anthony A. has experience in customer success management, communication, event organization, and market research.

Anthony A. began their education in 2017 at IUT de Sceaux, where they pursued a degree in DUT techniques de commercialisation with a focus on Commerce international. Anthony completed their studies in 2019. In the same year, they also attended Kajaani University of Applied Sciences (KAMK), where they studied Commerce international.

Following this, Anthony A. attended ESI GREEN & SOCIAL BUSINESS SCHOOL from 2020 to 2023. The specific degree or field of study for this period is not provided.

On top of their formal education, in December 2016, Anthony A. obtained a certification in Cambridge English First from Cambridge Assessment English.

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Timeline

  • Customer Success Manager

    August, 2022 - present