Karan Gupta is an Onboarding Lead at Unicommerce, specializing in Enterprise Onboarding within the eCommerce SaaS sector. With over 12 years of customer service experience, including more than a decade dedicated to onboarding SaaS-based WMS and OMS tools, Karan has successfully onboarded over 200 global clients. They excel in understanding client requirements, managing API integrations, and fostering strong client relationships. Karan leads a team of four, resolving escalations and providing comprehensive training on WMS/OMS tools, all while driving organizational growth and operational excellence. Karan holds a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Rajasthan Technical University, which they completed in 2011.
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